How can we help?

We're here to listen. Choose what fits your situation.

Lodge a complaint

Something went wrong, or someone was treated unfairly. We take complaints seriously (s.11). You can be anonymous if you prefer.

Appeal a decision

We refused your application and you'd like us to look again.

FAQ

Common questions answered.

Email us

support@credicare.asn.au

Anti-retaliation. Lodging a complaint is protected. You won't be punished or disadvantaged for it (s.11.5). If you experience retaliation, contact the Responsible Person directly.